• How do I open a GOLD AVENUE account?

  Simply click on the "Create an account" button on the top right of the page.Few readers

• How do I make a purchase on GOLD AVENUE?

  Simply add the items you want to your cart and complete the checkout to finalize your order.Few readers

• Can I pick up my products in person?

  We do not store any products in our Geneva offices, and for security reasons, physical access to our vaults in Switzerland is not authorized. If you wish to consult, sell, or redeem your stored products, you can do so at any time from your online personal account.Few readers

• Can I speak to someone easily if I have a question?

  Of course, our customer service team is here to help. You can contact us via online chat, email (info@goldavenue.com), or call us at +41 (0)22 518 92 11. Located in our head office in Geneva, our customer service team currently speaks the following languages: English, French, German, Italian, Spanish, and Portuguese.Few readers

• Do I own the precious metals I buy on GOLD AVENUE?

  You own 100% of the products you buy on GOLD AVENUE. All your stored products are physically kept in our secure vaults and off our balance sheet, so you remain their unique legal owner even if GOLD AVENUE were to cease its business activities. Indeed, GOLD AVENUE only sells allocated precious metals that belong entirely to you. Other resellers can sell “mutualized” gold, often as a 12.5 kg bar shared with other customers. Although a part of it technically belongs to you, it can be difficult tFew readers