> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://goldavenue.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why doesn't my discount code work?

There could be several reasons why a discount code doesn't work. Here are a few:

 

- it may have expired

- it may have already been used by your account

- your order may already have a discount code applied

- it applies only to specific products

- it may require a minimum purchase

 

If you have more questions about why a discount code doesn't work, don't hesitate to contact our customer service.