> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://goldavenue.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What should I do if my package appears to have been damaged or tampered with?

Refuse any shipment that appears to be damaged or tampered with. Insurance on your package will end once your shipment has been signed for and/or delivered. If you refuse your shipment, it will be returned to GOLD AVENUE for inspection.