> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://goldavenue.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I redeem my stored products?

You can ask for your stored products to be delivered to you at any time. On your personal account, simply choose the delivery option for the products you wish to redeem, settle the shipping fees and receive your products within 4 to 15 business days. Please note that once they have been delivered, your products can no longer be bought back by GOLD AVENUE.